Privacy Policy

1. Information We Collect

We respect your privacy and adhere to the principle of data minimization. We only collect the minimal information necessary to provide you with access to our research services:

• Account Data: Your email address and encrypted password hash during registration.
• Subscription Metadata: Plan duration, expiration timestamps, and transaction reference numbers (UTR / Payment Gateway IDs).
• Technical Telemetry: Standard web server logs (IP address, browser type, timestamp) for security monitoring and rate limiting.

2. Information We NEVER Collect or Store

We do NOT store your bank account passwords, UPI PINs, credit/debit card CVVs, or full payment credentials. All payment processing is conducted through secure, PCI-DSS Level 1 compliant payment gateways and Indian banking UPI infrastructure.

3. How We Use Your Data

• To authenticate your session and provision access to research calculations.
• To send critical account alerts, password resets, and subscription confirmation receipts.
• To enforce platform security and prevent abusive automated scraping.

4. Data Sharing & Third Parties

We never sell, rent, monetize, or trade your personal information to third-party advertisers or data brokers. We only share information with certified infrastructure providers (e.g. cloud database hosting, email delivery) strictly necessary to run the service.

5. Data Security & Storage

All communications with our servers are encrypted in transit using industry-standard TLS / SSL encryption. Passwords are hashed using bcrypt with salt rounds.

6. Data Rights & Grievance Redressal

Under the Digital Personal Data Protection (DPDP) Act, 2023, you have the right to request access to, correction of, or erasure of your personal account data. For privacy inquiries or grievance redressal, please contact our Data Protection Officer at support@chronosquant.in.

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